Twilio incident
SMS Delivery Delays from Twilio to KPN Netherlands
Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 7h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 08:50 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating May 07, 2026, 09:55 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified May 07, 2026, 10:59 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified May 07, 2026, 12:00 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 07, 2026, 01:25 PM UTC
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 07, 2026, 03:26 PM UTC
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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