Twilio incident
On Call Engineers are Investigating a Flex Issue
Twilio experienced a notice incident on May 6, 2026, lasting 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 06, 2026, 04:57 PM UTC
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved May 06, 2026, 05:15 PM UTC
We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
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