Twilio incident

On Call Engineers are Investigating a Flex Issue

Notice Resolved View vendor source →

Twilio experienced a notice incident on May 6, 2026, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 04:57 PM UTC
Resolved
May 06, 2026, 05:15 PM UTC
Duration
18m
Detected by Pingoru
May 06, 2026, 04:57 PM UTC

Update timeline

  1. investigating May 06, 2026, 04:57 PM UTC

    Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. resolved May 06, 2026, 05:15 PM UTC

    We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.