Twilio incident

SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

Ongoing since 01:59 PM UTC, affecting SMS, Europe.

investigating Nov 09, 2026, 02:59 PM UTC

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Nov 09, 2026, 01:59 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
Nov 09, 2026, 01:59 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Nov 09, 2026, 01:59 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Nov 09, 2026, 02:59 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →