Twilio incident

SMS Delivery Failures from Germany to a Subset of Twilio Long Codes

Ongoing since 07:38 AM UTC, affecting SMS, Europe.

investigating Nov 09, 2026, 08:44 AM UTC

Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Nov 09, 2026, 07:38 AM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
Nov 09, 2026, 07:38 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Nov 09, 2026, 07:38 AM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Nov 09, 2026, 08:44 AM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

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