Twilio incident

RateQueue Host Down Did Not Recover

Ongoing since 02:14 AM UTC, affecting SMS.

identified Nov 03, 2026, 02:50 AM UTC

Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available

Started
Nov 03, 2026, 02:14 AM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
Nov 03, 2026, 02:14 AM UTC

Affected components

SMS

Update timeline

  1. investigating Nov 03, 2026, 02:14 AM UTC

    We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available

  2. identified Nov 03, 2026, 02:50 AM UTC

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available

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