Ongoing since 09:11 AM UTC, affecting SMS, Middle East & Africa.
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Oct 25, 2026, 09:11 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 25, 2026, 09:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 25, 2026, 10:38 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Oct 25, 2026, 12:43 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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