Twilio incident
Voice Call Post Dial Delay from Twilio Phone Numbers to Chile
Ongoing since 02:53 PM UTC, affecting Voice, Latin America.
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Oct 23, 2026, 02:53 PM UTC
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 23, 2026, 03:54 PM UTC
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Oct 23, 2026, 05:59 PM UTC
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Oct 23, 2026, 10:05 PM UTC
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Oct 23, 2026, 10:59 PM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 24, 2026, 01:00 AM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Oct 24, 2026, 05:13 AM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Oct 24, 2026, 01:13 PM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
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