Twilio incident

SMS Delivery Delays from Twilio to Telekom Germany

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 12, 2026 affecting SMS, Europe, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 09:30 PM UTC
Resolved
Oct 13, 2026, 01:05 AM UTC
Duration
3h 34m
Detected by Pingoru
Oct 12, 2026, 09:30 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Oct 12, 2026, 09:30 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 12, 2026, 09:55 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Oct 12, 2026, 10:55 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Oct 12, 2026, 11:01 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Oct 13, 2026, 01:05 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Telekom network subscribers in Germany is operating normally.