Twilio incident

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 1, 2026 affecting Voice, Europe, lasting 12h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 10:40 AM UTC
Resolved
Oct 01, 2026, 10:51 PM UTC
Duration
12h 10m
Detected by Pingoru
Oct 01, 2026, 10:40 AM UTC

Affected components

Voice, Europe

Update timeline

  1. investigating Oct 01, 2026, 10:40 AM UTC

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to DigiMobil network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 01, 2026, 11:14 AM UTC

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Oct 01, 2026, 12:14 PM UTC

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Oct 01, 2026, 01:17 PM UTC

    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Oct 01, 2026, 03:27 PM UTC

    We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. monitoring Oct 01, 2026, 07:28 PM UTC

    We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  7. resolved Oct 01, 2026, 10:51 PM UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain are operating normally.