Twilio experienced a notice incident on September 28, 2026 affecting Flex Application Platform, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Flex Application Platform
Update timeline
- investigating Sep 28, 2026, 07:50 PM UTC
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Sep 28, 2026, 09:43 PM UTC
We have fully investigated the Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.