Twilio incident

SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 4, 2026 affecting SMS Short Code, North America, lasting 44d 1h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 08:40 PM UTC
Resolved
Jun 17, 2026, 10:17 PM UTC
Duration
44d 1h
Detected by Pingoru
May 04, 2026, 08:40 PM UTC

Affected components

SMS Short Code, North America

Update timeline

  1. investigating May 04, 2026, 08:40 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 04, 2026, 08:40 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 04, 2026, 09:41 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified May 04, 2026, 11:41 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified May 05, 2026, 03:42 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  6. identified May 05, 2026, 11:43 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  7. identified May 06, 2026, 03:43 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  8. identified May 07, 2026, 03:43 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  9. identified May 08, 2026, 03:44 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  10. identified May 09, 2026, 03:44 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  11. identified May 10, 2026, 03:50 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  12. identified May 11, 2026, 03:50 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  13. identified May 12, 2026, 03:52 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  14. identified May 13, 2026, 03:59 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  15. identified May 14, 2026, 03:59 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  16. identified May 15, 2026, 03:59 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  17. identified May 16, 2026, 04:00 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  18. identified May 17, 2026, 04:00 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  19. identified May 18, 2026, 04:08 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  20. identified May 19, 2026, 04:08 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  21. identified May 20, 2026, 04:15 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  22. identified May 21, 2026, 04:16 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  23. identified May 22, 2026, 04:25 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  24. identified May 23, 2026, 04:25 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  25. identified May 24, 2026, 04:26 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  26. identified May 25, 2026, 04:26 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  27. identified May 26, 2026, 04:27 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  28. identified May 27, 2026, 04:28 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  29. identified May 28, 2026, 04:34 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  30. identified May 29, 2026, 04:34 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  31. identified May 30, 2026, 04:34 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  32. identified May 31, 2026, 04:35 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  33. identified Jun 01, 2026, 04:41 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  34. identified Jun 02, 2026, 04:43 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  35. identified Jun 03, 2026, 04:44 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  36. identified Jun 04, 2026, 04:44 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  37. identified Jun 05, 2026, 04:45 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  38. identified Jun 06, 2026, 04:53 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  39. identified Jun 07, 2026, 04:53 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  40. identified Jun 08, 2026, 05:01 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  41. identified Jun 09, 2026, 05:02 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  42. monitoring Jun 09, 2026, 06:34 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  43. monitoring Jun 09, 2026, 08:35 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  44. monitoring Jun 10, 2026, 12:36 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  45. monitoring Jun 10, 2026, 08:37 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

  46. monitoring Jun 11, 2026, 12:39 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  47. monitoring Jun 12, 2026, 12:40 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  48. monitoring Jun 13, 2026, 12:45 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  49. monitoring Jun 14, 2026, 12:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  50. monitoring Jun 15, 2026, 12:52 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  51. monitoring Jun 16, 2026, 12:59 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  52. monitoring Jun 17, 2026, 12:59 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  53. resolved Jun 17, 2026, 10:17 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.