Twilio experienced a notice incident on September 21, 2026 affecting Studio and Group Rooms and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2026, 02:45 PM UTC
Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Sep 21, 2026, 03:09 PM UTC
Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components: Phone Numbers Account Management Authy > Verify Programmable Messaging > SMS Programmable Messaging > Messaging Services Programmable Messaging > MMS Programmable Messaging > Conversations Programmable Video > Group Rooms Serverless > Studio Serverless > Sync Flex > TaskRouter Yellow Pages. The issue was resolved on 09/21/26 14:28 UTC