Twilio incident

503 Errors When Calling Comms-API

Notice Resolved View vendor source →

Twilio experienced a notice incident on September 17, 2026 affecting SMS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 03:57 PM UTC
Resolved
Sep 17, 2026, 03:57 PM UTC
Duration
—
Detected by Pingoru
Sep 17, 2026, 03:57 PM UTC

Affected components

SMS

Update timeline

  1. resolved Sep 17, 2026, 03:57 PM UTC

    Starting on 2026-09-16 ~19:00 UTC customers were experiencing 503 errors while calling comms-api messages endpoints. 128 requests took 1 minute and eventually got failed by the timeout. After 19:30 there were no 503 errors observed anymore but the root cause of the issue is unclear.