Twilio incident

SMS Delivery Delays from Twilio to Orange Belgium

Minor Resolved View vendor source →

Twilio experienced a minor incident on September 15, 2026 affecting SMS, Europe, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 11:44 AM UTC
Resolved
Sep 15, 2026, 03:58 PM UTC
Duration
4h 14m
Detected by Pingoru
Sep 15, 2026, 11:44 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Sep 15, 2026, 11:44 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 15, 2026, 11:50 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Sep 15, 2026, 12:51 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 15, 2026, 01:53 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Sep 15, 2026, 03:58 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Belgium is operating normally.