Twilio incident

Voice Call Failures From Networks to Twilio Norway Phone Numbers

Minor Resolved View vendor source →

Twilio experienced a minor incident on April 19, 2026 affecting Voice, Europe, lasting 13h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 01:25 AM UTC
Resolved
Apr 19, 2026, 02:50 PM UTC
Duration
13h 25m
Detected by Pingoru
Apr 19, 2026, 01:25 AM UTC

Affected components

Voice, Europe

Update timeline

  1. investigating Apr 19, 2026, 01:25 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Apr 19, 2026, 01:54 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Apr 19, 2026, 02:55 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Apr 19, 2026, 04:56 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring Apr 19, 2026, 08:59 AM UTC

    We have observed a recovery in voice calls from network subscribers to Twilio Norway Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Apr 19, 2026, 10:59 AM UTC

    We have observed a recovery in voice calls from network subscribers to Twilio Norway Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. resolved Apr 19, 2026, 02:50 PM UTC

    The incident has been resolved and voice calls from network subscribers to Twilio Norway Phone Numbers are operating normally.