Resolved after 6 hours 29 minutes, affecting SMS, Latin America, on September 8, 2026.
The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.
Affected components
Update timeline
- investigating Sep 08, 2026, 12:54 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 08, 2026, 01:47 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Sep 08, 2026, 01:49 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Sep 08, 2026, 01:56 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Sep 08, 2026, 03:57 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 08, 2026, 05:17 AM UTC
We have observed a recovery in SMS delivery delays from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 08, 2026, 07:24 AM UTC
The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.
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