Twilio incident

SMS Delivery Delays from Twilio to Multiple Networks in Spain

Minor Resolved View vendor source →

Twilio experienced a minor incident on September 2, 2026 affecting SMS, Europe, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 10:18 AM UTC
Resolved
Sep 02, 2026, 02:12 PM UTC
Duration
3h 54m
Detected by Pingoru
Sep 02, 2026, 10:18 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Sep 02, 2026, 10:18 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 02, 2026, 11:00 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Sep 02, 2026, 11:42 AM UTC

    We have observed a recovery in SMS delivery from Twilio to multiple networks in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 02, 2026, 01:42 PM UTC

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved Sep 02, 2026, 02:12 PM UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.