Resolved after 13 hours 37 minutes, affecting Delivery API, on February 22, 2025.
A temporary fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 22, 2025, 08:54 PM UTC
We’re currently investigating reports of a potential service interruption with Frontend API. We apologize for any inconvenience and will post another update as soon as we learn more.
- investigating Feb 22, 2025, 08:57 PM UTC
We are continuing to investigate this issue. The issue is affecting the gateway.tweakwisenavigator.com domain.
- investigating Feb 22, 2025, 08:59 PM UTC
We are continuing to investigate this issue.
- investigating Feb 22, 2025, 09:19 PM UTC
The issue is exclusively affecting our gateway.tweakwisenavigator.com domain. Customers using our failover (https://docs.tweakwise.com/reference/frontend-api-introduction#setting-up-the-failover) should not be affected.
- monitoring Feb 22, 2025, 09:51 PM UTC
A temporary fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2025, 10:32 AM UTC
This incident has been resolved.
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