Tweakwise incident
Investigating partial Backend service interruption
Tweakwise experienced a major incident on September 15, 2026 affecting App and Tasks and 1 more component, lasting 4h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 15, 2026, 07:21 AM UTC
We are currently investigating reports of a service interruption affecting our backend systems. Some users may be unable to access the backend, and background jobs may be delayed. All shop-facing APIs remain fully operational and are unaffected by this incident. We apologize for the inconvenience and will provide another update as soon as we have more information.
- monitoring Sep 15, 2026, 07:32 AM UTC
Our backend services are back online, and we are monitoring performance. The service interruption began at approximately 01:30. While full access is restored, our team is working on safeguards to prevent this from happening again in the future.
- resolved Sep 15, 2026, 02:31 PM UTC
This incident has been resolved.