Tuatahi First Fibre incident

Network Outage in New Plymouth

Critical Resolved View vendor source →

Tuatahi First Fibre experienced a critical incident on June 4, 2026 affecting New Plymouth Fibre Network, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:55 AM UTC
Resolved
Jun 04, 2026, 03:58 AM UTC
Duration
2h 2m
Detected by Pingoru
Jun 04, 2026, 01:55 AM UTC

Affected components

New Plymouth Fibre Network

Update timeline

  1. investigating Jun 04, 2026, 01:55 AM UTC

    We are currently investigating a large outage in New Plymouth affecting a number of customers.

  2. monitoring Jun 04, 2026, 02:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 03:58 AM UTC

    This incident has been resolved.