Tuatahi First Fibre incident
Network outage in Ōmokoroa and Katikati
Critical Vendor's status page →
Resolved after 4 hours 29 minutes, affecting Katikati Fibre Network and Omokoroa Fibre Network, on March 17, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Katikati Fibre NetworkOmokoroa Fibre Network
Update timeline
- investigating Mar 17, 2025, 08:37 PM UTC
There is a large scale outage affecting customers in Ōmokoroa and Katikati. Our field team has been sent to investigate the issue and further updates wiill be provided shortly.
- investigating Mar 17, 2025, 10:14 PM UTC
We have identified the cause of the outage as a fibre strike in the area. Site evaluations are continuing and a plan is being developed for restoration of services.
- identified Mar 17, 2025, 10:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 18, 2025, 01:07 AM UTC
This incident has been resolved.
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