Tuatahi First Fibre incident

Network outage in Waitara

Critical Vendor's status page →

Resolved after 3 hours 15 minutes, affecting Waitara Fibre Network, on May 14, 2025.

identified May 14, 2025, 09:19 PM UTC

The issue has been identified and field teams are working to repair the network this morning.

Started
May 14, 2025, 06:56 PM UTC
Resolved
May 14, 2025, 10:12 PM UTC
Duration
3h 15m
Detected by Pingoru
May 14, 2025, 06:56 PM UTC

Affected components

Waitara Fibre Network

Update timeline

  1. investigating May 14, 2025, 06:56 PM UTC

    A large number of customers in Waitara have lost service. We are investigating and will provide an update when we have more information.

  2. investigating May 14, 2025, 07:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 14, 2025, 09:19 PM UTC

    The issue has been identified and field teams are working to repair the network this morning.

  4. resolved May 14, 2025, 10:12 PM UTC

    This incident has been resolved.

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