Resolved after 3 hours 20 minutes, affecting Hamilton Fibre Network, on September 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Hamilton Fibre Network
Update timeline
- identified Sep 18, 2025, 05:45 PM UTC
A number of customers are affected by an outage this morning. The cause has been identified and the field team are on their to site to begin a fix.
- monitoring Sep 18, 2025, 07:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2025, 09:05 PM UTC
This incident has been resolved.
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