TrueLayer incident

EUR Payment Degraded Performance

Resolved after 21 minutes, affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and To 🇪🇺🇩🇰 SXPYDKKKXXX and 1 more, on August 4, 2026.

resolved Aug 04, 2026, 09:26 PM UTC

Normal service has been restored. Settlement delays have now been resolved. All funds have now reached end-user accounts as expected. Regular processing timings have resumed. Impact start time: 04/08/2026, 20:45 UTC Impact end time: 04/08/2026, 21:05 UTC Client actions: None

Started
Aug 04, 2026, 09:04 PM UTC
Resolved
Aug 04, 2026, 09:26 PM UTC
Duration
21m
Detected by Pingoru
Aug 04, 2026, 09:04 PM UTC

Affected components

From 🇪🇺🇩🇰 SXPYDKKKXXXTo 🇪🇺🇩🇰 SXPYDKKKXXXTo 🇪🇺🇩🇪 SXPYDEHHXXXFrom 🇪🇺🇩🇪 SXPYDEHHXXXFrom 🇪🇺🇮🇪 TRYEIE23XXXFrom 🇪🇺🇫🇷 TRYEFRP3XXXFrom 🇪🇺🇫🇮 TRYEFIH3XXXTo 🇪🇺🇮🇪 TRYEIE23XXXTo 🇪🇺🇫🇷 TRYEFRP3XXXTo 🇪🇺🇫🇮 TRYEFIH3XXX

Update timeline

  1. identified Aug 04, 2026, 09:04 PM UTC

    We’re seeing degraded performance on EUR payments. Our clients may encounter delays in settlement. Our engineering team is actively investigating the issue. Impact start time: 04/08/2026, 20:45 UTC Client actions: None

  2. resolved Aug 04, 2026, 09:26 PM UTC

    Normal service has been restored. Settlement delays have now been resolved. All funds have now reached end-user accounts as expected. Regular processing timings have resumed. Impact start time: 04/08/2026, 20:45 UTC Impact end time: 04/08/2026, 21:05 UTC Client actions: None

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