TrueLayer incident

PLN Payment Degraded Performance

Resolved after 8 hours 10 minutes, affecting From 🇪🇺🇵🇱 PPABPLPKXXX, on October 5, 2026.

resolved Oct 05, 2026, 03:58 PM UTC

We experienced an issue with PLN payouts due to an issue with our Banking Partner. Clients may have seen delayed settlement of payments. The issue is resolved, and payments are settling as normal. Impact start time: 05/10/2026, 07:00 UTC Impact end time: 05/10/2026, 15:00 UTC Client actions: None

Started
Oct 05, 2026, 07:48 AM UTC
Resolved
Oct 05, 2026, 03:58 PM UTC
Duration
8h 10m
Detected by Pingoru
Oct 05, 2026, 07:48 AM UTC

Affected components

From 🇪🇺🇵🇱 PPABPLPKXXX

Update timeline

  1. investigating Oct 05, 2026, 07:48 AM UTC

    We are experiencing an issue with PLN payouts due to an issue with our Banking Partner. Clients may be seeing delayed settlement of payments. We are investigating. Impact start time: 05/10/2026, 07:00 UTC Client actions: None

  2. resolved Oct 05, 2026, 03:58 PM UTC

    We experienced an issue with PLN payouts due to an issue with our Banking Partner. Clients may have seen delayed settlement of payments. The issue is resolved, and payments are settling as normal. Impact start time: 05/10/2026, 07:00 UTC Impact end time: 05/10/2026, 15:00 UTC Client actions: None

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