TrueLayer experienced a minor incident on April 29, 2026 affecting Signup+ and Sandbox and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Apr 29, 2026, 10:35 AM UTC
Status: Resolved We experienced an issue with EUR payouts. Clients may have seen delayed creation and settlement of payouts. The issue is resolved and normal service is restored. Impact start time: 29/04/2026, 10:35 UTC Impact end time: 29/04/2026, 10:45 UTC Client actions: None Affected components Console (Operational) Signup+ (Operational) From 🇬🇧 TRYEGB22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) Data (UK & Europe) (Operational) Recurring Payments (Operational) Verification (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇬🇧 TRYEGB22 (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) To 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) To 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇬🇧 TRYEGB22XXX (Operational) To external accounts (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) Sandbox (Operational) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇬🇧 TRYEGB22XXX (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇵🇱 PPABPLPKXXX (Operational)