TrueLayer experienced a minor incident on July 21, 2026 affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and From 🇪🇺🇩🇪 SXPYDEHHXXX and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 02:16 PM UTC
Status: Investigating We are currently experiencing a service disruption impacting Payouts for which you may experience settlement delays. Impact start time: 21/07/2026, 14:12 BST Client actions: None Affected components From 🇪🇺🇩🇪 SXPYDEHHXXX (Degraded performance) From 🇪🇺🇩🇰 SXPYDKKKXXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH3XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE23XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP3XXX (Degraded performance)
- resolved Jul 21, 2026, 03:29 PM UTC
Status: Resolved Normal service has been restored. Payouts are no longer impacted by delayed settlements. Impact start time: 21/07/2026, 14:12 BST Impact end time: 21/07/2026, 15:51 BST Client actions: None Affected components From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) From 🇪🇺🇫🇮 TRYEFIH3XXX (Operational) From 🇪🇺🇮🇪 TRYEIE23XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP3XXX (Operational)