TrueLayer incident

Payout Degraded Performance

Resolved after 24 minutes, affecting From 🇪🇺🇪🇪 LHVBEE22XXX and From 🇪🇺🇮🇪 TRYEIE22 and 1 more, on February 17, 2026.

resolved Feb 17, 2026, 11:00 PM UTC

Normal service has been restored. Payouts are now settling normally. Impact start time: 17/02/2026, 23:04 UTC Impact end time: 17/02/2026, 23:37 UTC Client actions: None

Started
Feb 17, 2026, 10:35 PM UTC
Resolved
Feb 17, 2026, 11:00 PM UTC
Duration
24m
Detected by Pingoru
Feb 17, 2026, 10:35 PM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXFrom 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXX

Update timeline

  1. identified Feb 17, 2026, 10:35 PM UTC

    We’re seeing degraded performance in payout. Our clients may encounter delays in settlement. We’re actively investigating. Impact Start time: 17/02/2026, 23:04 UTC Client actions: None

  2. resolved Feb 17, 2026, 11:00 PM UTC

    Normal service has been restored. Payouts are now settling normally. Impact start time: 17/02/2026, 23:04 UTC Impact end time: 17/02/2026, 23:37 UTC Client actions: None

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