Affected components
Update timeline
- identified Feb 19, 2026, 09:49 PM UTC
Status: Identified We’re seeing degraded performance in payout. Our clients may encounter delays in settlement. Our engineering team is actively investigating the issue. Impact start time: 19/02/2026, 21:10 UTC Impact end time: Ongoing Client actions: None Affected components To 🇪🇺🇵🇱 PPABPLPKXXX (Degraded performance) From 🇪🇺🇵🇱 PPABPLPKXXX (Degraded performance)
- resolved Feb 19, 2026, 10:11 PM UTC
Status: Resolved Upon further investigation, we have identified that the settlement delays are due to a maintenance window. All withdrawal requests initiated during this maintenance window will be processed after the maintenance ends. Impact start time: 19/02/2026, 21:10 UTC Impact end time: 19/02/2026, 23:30 UTC Client actions: None Affected components To 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇵🇱 PPABPLPKXXX (Operational)
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