Payments Product Degraded Performance

Update timeline

1. resolved Feb 27, 2026, 12:57 PM UTC

   Status: Resolved We experienced a small window of degraded performance affecting Payments. During this time, you may have received 504 responses. All normal services have been restored. Impact start time: 27/02/2026, 13:57 GMT Impact end time: 27/02/2026, 14:01 GMT Client actions: None Affected components Data (UK & Europe) (Operational) Console (Operational) Signup+ (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) To 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) Recurring Payments (Operational) Verification (Operational) From 🇬🇧 TRYEGB22XXX (Operational) From 🇬🇧 TRYEGB22 (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) Sandbox (Operational) From 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇬🇧 TRYEGB22XXX (Operational) To 🇬🇧 TRYEGB22 (Operational) To external accounts (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) To 🇪🇺🇵🇱 PPABPLPKXXX (Operational)