TrueLayer incident
Verified Payouts, VOP and SignUp+ Product Degraded Performance
Resolved after 25 minutes, affecting Signup+ and From 🇪🇺🇪🇪 LHVBEE22XXX and 1 more, on February 28, 2026.
Normal service has been restored. Clients should now see normal behaviour using verified payouts, VOP and Signup+ in th EU. Impact start time: 28/02/2026, 22:00 GMT Impact end time: 28/02/2026, 22:30 GMT Client actions: None
Affected components
Update timeline
- investigating Feb 28, 2026, 10:42 PM UTC
We are currently experiencing a service disruption affecting verified payouts, VOP and Signup+, causing payouts settlement delays in the EU. We are investigating this. Impact start time: 28/02/2026, 22:00 GMT Client actions: None
- monitoring Feb 28, 2026, 10:56 PM UTC
The system has recovered and we are currently monitoring its activity. Clients should now see normal behaviour using verified payouts, VOP and Signup+ in th EU. Impact start time: 28/02/2026, 22:00 GMT Impact end time: 28/02/2026, 22:30 GMT Client actions: None
- resolved Feb 28, 2026, 11:07 PM UTC
Normal service has been restored. Clients should now see normal behaviour using verified payouts, VOP and Signup+ in th EU. Impact start time: 28/02/2026, 22:00 GMT Impact end time: 28/02/2026, 22:30 GMT Client actions: None
Your product runs on more than TrueLayer
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services