Payments Product Degraded Performance

Update timeline

1. resolved Mar 01, 2026, 04:19 PM UTC

   Status: Resolved We experienced a small window of degraded performance affecting payments (Pay-ins and VRP). During this time, you may have received 500 responses. This is now resolved. Impact start time: 01/03/2026, 17:19:51 GMT Impact end time: 01/03/2026, 17:20:14 GMT Client actions: None Affected components From 🇬🇧 TRYEGB22 (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) Sandbox (Operational) Verification (Operational) Signup+ (Operational) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇬🇧 TRYEGB22XXX (Operational) To external accounts (Operational) From 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To 🇬🇧 TRYEGB22 (Operational) To 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) Data (UK & Europe) (Operational) Console (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇬🇧 TRYEGB22XXX (Operational) Recurring Payments (Operational)