TrueLayer incident

Payments Product Degraded Performance

Resolved on March 1, 2026, affecting Signup+ and Sandbox and 1 more.

resolved Mar 01, 2026, 04:19 PM UTC

We experienced a small window of degraded performance affecting payments (Pay-ins and VRP). During this time, you may have received 500 responses. This is now resolved. Impact start time: 01/03/2026, 17:19:51 GMT Impact end time: 01/03/2026, 17:20:14 GMT Client actions: None

Started
Mar 01, 2026, 04:19 PM UTC
Resolved
Mar 01, 2026, 04:19 PM UTC
Duration
–
Detected by Pingoru
Mar 01, 2026, 04:19 PM UTC

Affected components

Signup+SandboxFrom 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇬🇧 TRYEGB22XXXFrom 🇬🇧 TRYEGB22

Update timeline

  1. resolved Mar 01, 2026, 04:19 PM UTC

    We experienced a small window of degraded performance affecting payments (Pay-ins and VRP). During this time, you may have received 500 responses. This is now resolved. Impact start time: 01/03/2026, 17:19:51 GMT Impact end time: 01/03/2026, 17:20:14 GMT Client actions: None

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