TrueLayer experienced a minor incident on March 13, 2026 affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and From 🇪🇺🇩🇪 SXPYDEHHXXX, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 08:53 PM UTC
Status: Investigating We’re seeing delays in settlement for payouts via our banking partner in the EU. No action needed on your end. We’re monitoring closely. Impact start time: 13/03/2026, 18:00 UTC Client actions: None Affected components From 🇪🇺🇩🇪 SXPYDEHHXXX (Degraded performance) From 🇪🇺🇩🇰 SXPYDKKKXXX (Degraded performance)
- resolved Mar 13, 2026, 09:25 PM UTC
Status: Resolved The observed behaviour was not due to degraded performance, our alerting was likely too sensitive. Payouts are processing as normal. Client actions: None Affected components From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational)