Resolved after 31 minutes, affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and From 🇪🇺🇩🇪 SXPYDEHHXXX, on March 13, 2026.
The observed behaviour was not due to degraded performance, our alerting was likely too sensitive. Payouts are processing as normal. Client actions: None
Affected components
From 🇪🇺🇩🇰 SXPYDKKKXXXFrom 🇪🇺🇩🇪 SXPYDEHHXXX
Update timeline
- investigating Mar 13, 2026, 08:53 PM UTC
We’re seeing delays in settlement for payouts via our banking partner in the EU. No action needed on your end. We’re monitoring closely. Impact start time: 13/03/2026, 18:00 UTC Client actions: None
- resolved Mar 13, 2026, 09:25 PM UTC
The observed behaviour was not due to degraded performance, our alerting was likely too sensitive. Payouts are processing as normal. Client actions: None
Your product runs on more than TrueLayer
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services