TrueLayer incident

Failed Smart Retry VRP Payments for GB Providers

Resolved after under a minute, affecting Verification and Recurring Payments, on March 30, 2026.

resolved Mar 30, 2026, 05:34 PM UTC

You may have experienced a small subset of Smart Retry for VRP payments and direct confirmation of funds fail. Impact was limited to Barclays, Lloyds, Halifax, BoS, and Bank of Ireland. The issue is now resolved. Impact start time: 26/03/2026, 11:00 UTC Impact end time: 30/03/2026, 17:40 UTC Client actions: None

Started
Mar 30, 2026, 05:34 PM UTC
Resolved
Mar 30, 2026, 05:34 PM UTC
Duration
36s
Detected by Pingoru
Mar 30, 2026, 05:34 PM UTC

Affected components

VerificationRecurring Payments

Update timeline

  1. monitoring Mar 30, 2026, 05:34 PM UTC

    You may have experienced a small subset of Smart Retry for VRP payments and direct confirmation of funds fail. Impact was limited to Barclays, Lloyds, Halifax, BoS, and Bank of Ireland. The issue is now resolved. Impact start time: 26/03/2026, 11:00 UTC Impact end time: 30/03/2026, 17:40 UTC Client actions: None

  2. resolved Mar 30, 2026, 05:34 PM UTC

    You may have experienced a small subset of Smart Retry for VRP payments and direct confirmation of funds fail. Impact was limited to Barclays, Lloyds, Halifax, BoS, and Bank of Ireland. The issue is now resolved. Impact start time: 26/03/2026, 11:00 UTC Impact end time: 30/03/2026, 17:40 UTC Client actions: None

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