TrueLayer incident

Failed Smart Retry VRP Payments for GB Providers

Minor Resolved View vendor source →
Started
Mar 30, 2026, 05:34 PM UTC
Resolved
Mar 30, 2026, 05:34 PM UTC
Duration
Detected by Pingoru
Mar 30, 2026, 05:34 PM UTC

Affected components

VerificationRecurring Payments

Update timeline

  1. monitoring Mar 30, 2026, 05:34 PM UTC

    Status: Monitoring You may have experienced a small subset of Smart Retry for VRP payments and direct confirmation of funds fail. Impact was limited to Barclays, Lloyds, Halifax, BoS, and Bank of Ireland. The issue is now resolved. Impact start time: 26/03/2026, 11:00 UTC Impact end time: 30/03/2026, 17:40 UTC Client actions: None Affected components Verification (Degraded performance) Recurring Payments (Degraded performance)

  2. resolved Mar 30, 2026, 05:34 PM UTC

    Status: Resolved You may have experienced a small subset of Smart Retry for VRP payments and direct confirmation of funds fail. Impact was limited to Barclays, Lloyds, Halifax, BoS, and Bank of Ireland. The issue is now resolved. Impact start time: 26/03/2026, 11:00 UTC Impact end time: 30/03/2026, 17:40 UTC Client actions: None Affected components Recurring Payments (Operational) Verification (Operational)

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