TrueLayer experienced a minor incident on April 2, 2026 affecting From 🇪🇺🇪🇪 LHVBEE22XXX and To 🇪🇺🇫🇷 TRYEFRP2AAA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 02, 2026, 01:33 PM UTC
Status: Identified EUR payments are experiencing degraded performance, with settlement delays. We are investigating with our banking partner. Impact start time: 02/04/2026, 12:32 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance)
- identified Apr 02, 2026, 02:23 PM UTC
Status: Identified EUR payments are experiencing degraded performance, with settlement delays. We are still working with our banking partner to resume settlement service. Impact start time: 02/04/2026, 12:32 UTC Client actions: None Affected components From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance)
- monitoring Apr 02, 2026, 03:41 PM UTC
Status: Monitoring We have resolved the issue with our banking provider that was causing delays in EUR payment settlements. Our systems are now processing these payments in a timely manner, and we have confirmed that the backlog is clearing. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance)
- resolved Apr 02, 2026, 04:04 PM UTC
Status: Resolved We have resolved the issue with our banking provider that was causing delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational)
- monitoring Apr 02, 2026, 04:11 PM UTC
Status: Monitoring You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) To 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance)
- resolved Apr 02, 2026, 04:12 PM UTC
Status: Resolved You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None Affected components From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational)