TrueLayer incident

Delayed Settlement for EUR Payments

Resolved after 2 hours 38 minutes, affecting From 🇪🇺🇪🇪 LHVBEE22XXX and To 🇪🇺🇫🇷 TRYEFRP2AAA and 1 more, on April 2, 2026.

resolved Apr 02, 2026, 04:12 PM UTC

You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None

Started: Apr 02, 2026, 01:33 PM UTC
Resolved: Apr 02, 2026, 04:12 PM UTC
Duration: 2h 38m
Detected by Pingoru: Apr 02, 2026, 01:33 PM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXTo 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXX

Update timeline

identified Apr 02, 2026, 01:33 PM UTC

EUR payments are experiencing degraded performance, with settlement delays. We are investigating with our banking partner. Impact start time: 02/04/2026, 12:32 UTC Client actions: None
identified Apr 02, 2026, 02:23 PM UTC

EUR payments are experiencing degraded performance, with settlement delays. We are still working with our banking partner to resume settlement service. Impact start time: 02/04/2026, 12:32 UTC Client actions: None
monitoring Apr 02, 2026, 03:41 PM UTC

We have resolved the issue with our banking provider that was causing delays in EUR payment settlements. Our systems are now processing these payments in a timely manner, and we have confirmed that the backlog is clearing. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None
resolved Apr 02, 2026, 04:04 PM UTC

We have resolved the issue with our banking provider that was causing delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None
monitoring Apr 02, 2026, 04:11 PM UTC

You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None
resolved Apr 02, 2026, 04:12 PM UTC

You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner. Impact start time: 02/04/2026, 12:32 UTC Impact end time: 02/04/2026, 15:02 UTC Client actions: None

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