TrueLayer experienced a minor incident on April 27, 2026 affecting Sandbox, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2026, 10:07 AM UTC
Status: Investigating We are currently experiencing issues affecting Signup+ requests in the Sandbox environment due to unexpected responses from a third-party provider. As a result, some Sandbox requests may fail or behave unexpectedly. We are actively investigating. Impact start time: 17/03/2026, 01:00 UTC Client actions: None Affected components Sandbox (Degraded performance)
- resolved Apr 27, 2026, 09:42 AM UTC
Status: Resolved We experienced an issue affecting Signup+ requests in the Sandbox environment due to unexpected responses from a third-party provider. The issue has been resolved and normal service has been restored. Impact start time: 17/03/2026, 01:00 UTC Impact end time: 24/04/2026, 17:30 UTC Client actions: None Affected components Sandbox (Operational)