TrueLayer incident

EU Payouts Settlement Delays

Resolved on July 9, 2026, affecting Signup+ and Sandbox and 1 more.

resolved Jul 09, 2026, 08:00 PM UTC

We experienced a degraded performance on our Payout products. Clients may have seen settlement delays. The service has recovered. Impact start time: 09/07/2026, 22:00 UTC Impact end time: 09/07/2026, 22:28 UTC Client actions: None

Started
Jul 09, 2026, 08:00 PM UTC
Resolved
Jul 09, 2026, 08:00 PM UTC
Duration
–
Detected by Pingoru
Jul 09, 2026, 08:00 PM UTC

Affected components

Signup+SandboxFrom 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇬🇧 TRYEGB22XXXFrom 🇬🇧 TRYEGB22

Update timeline

  1. resolved Jul 09, 2026, 08:00 PM UTC

    We experienced a degraded performance on our Payout products. Clients may have seen settlement delays. The service has recovered. Impact start time: 09/07/2026, 22:00 UTC Impact end time: 09/07/2026, 22:28 UTC Client actions: None

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