TrueLayer incident

PLN Payments Degraded Performance

Resolved on July 7, 2026, affecting Signup+ and Sandbox and 1 more.

resolved Jul 07, 2026, 12:00 AM UTC

We experienced a degraded performance on PLN payouts where clients may have seen failures of payments. The issue has been resolved and payments are settling as normal. Impact start time: 07/07/2026, 02:00 UTC Impact end time: 07/07/2026, 02:40 UTC Client actions: None

Started
Jul 07, 2026, 12:00 AM UTC
Resolved
Jul 07, 2026, 12:00 AM UTC
Duration
–
Detected by Pingoru
Jul 07, 2026, 12:00 AM UTC

Affected components

Signup+SandboxFrom 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇬🇧 TRYEGB22XXXFrom 🇬🇧 TRYEGB22

Update timeline

  1. resolved Jul 07, 2026, 12:00 AM UTC

    We experienced a degraded performance on PLN payouts where clients may have seen failures of payments. The issue has been resolved and payments are settling as normal. Impact start time: 07/07/2026, 02:00 UTC Impact end time: 07/07/2026, 02:40 UTC Client actions: None

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