TrueLayer incident

EU Payouts Settlement Delay

Resolved after 9 minutes, affecting From 🇪🇺🇪🇪 LHVBEE22XXX and From 🇪🇺🇮🇪 TRYEIE22 and 1 more, on July 5, 2026.

resolved Jul 05, 2026, 10:42 PM UTC

We experienced a degraded performance on our Payout products. Clients may have seen settlement delays. The service has recovered. Impact start time: 05/07/2026, 22:05 UTC Impact end time: 05/07/2026, 22:23 UTC Client actions: None

Started
Jul 05, 2026, 10:32 PM UTC
Resolved
Jul 05, 2026, 10:42 PM UTC
Duration
9m
Detected by Pingoru
Jul 05, 2026, 10:32 PM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXFrom 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE23XXXFrom 🇪🇺🇫🇷 TRYEFRP3XXXFrom 🇪🇺🇫🇮 TRYEFIH3XXX

Update timeline

  1. identified Jul 05, 2026, 10:32 PM UTC

    We are experiencing an issue with EUR payouts. Clients may be seeing delayed settlement of payments. We are investigating this with our banking partner. Impact start time: 05/07/2026 22:05 UTC Client actions: None

  2. resolved Jul 05, 2026, 10:42 PM UTC

    We experienced a degraded performance on our Payout products. Clients may have seen settlement delays. The service has recovered. Impact start time: 05/07/2026, 22:05 UTC Impact end time: 05/07/2026, 22:23 UTC Client actions: None

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