TrueLayer incident

EUR Payments Delayed Settlement

Resolved after 14 minutes, affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and To 🇪🇺🇩🇰 SXPYDKKKXXX and 1 more, on June 30, 2026.

resolved Jun 30, 2026, 12:27 PM UTC

We experienced a service degradation for EUR payments due to an issue with our banking partner. Clients may have seen delayed settlement of payins and payouts. The issue has been resolved and payments are settling as normal. Impact start time: 30/06/2026, 10:33 UTC Impact end time: 30/06/2026, 12:00 UTC Client actions: None

Started
Jun 30, 2026, 12:12 PM UTC
Resolved
Jun 30, 2026, 12:27 PM UTC
Duration
14m
Detected by Pingoru
Jun 30, 2026, 12:12 PM UTC

Affected components

From 🇪🇺🇩🇰 SXPYDKKKXXXTo 🇪🇺🇩🇰 SXPYDKKKXXXTo 🇪🇺🇩🇪 SXPYDEHHXXXFrom 🇪🇺🇩🇪 SXPYDEHHXXX

Update timeline

  1. investigating Jun 30, 2026, 12:12 PM UTC

    We are experiencing a service degradation for EUR payments due to an issue with our banking partner. Clients may be seeing delayed settlement of payins and payouts. We are investigating this with our banking partner. Impact start time: 30/06/2026, 10:33 UTC Client actions: None

  2. resolved Jun 30, 2026, 12:27 PM UTC

    We experienced a service degradation for EUR payments due to an issue with our banking partner. Clients may have seen delayed settlement of payins and payouts. The issue has been resolved and payments are settling as normal. Impact start time: 30/06/2026, 10:33 UTC Impact end time: 30/06/2026, 12:00 UTC Client actions: None

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