TrueLayer experienced a minor incident on June 5, 2026 affecting From 🇪🇺🇪🇪 LHVBEE22XXX and To 🇪🇺🇫🇷 TRYEFRP2AAA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 05, 2026, 02:11 PM UTC
Status: Monitoring We experienced a degraded performance on our Payments products. Clients may have seen settlement delays from 10:15 to 12:25 UTC and from 12:50 to 13:45 UTC. The service has recovered, we’re monitoring closely. Impact start time: 05/06/2026, 10:15 UTC Impact end time: 05/06/2026, 13:45 UTC Client actions: None Affected components From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP3XXX (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) To 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP3XXX (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH3XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH3XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE23XXX (Degraded performance) To 🇪🇺🇮🇪 TRYEIE23XXX (Degraded performance)
- resolved Jun 05, 2026, 03:01 PM UTC
Status: Resolved We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payment settlement. The service has recovered and payments are settling in a timely manner. Impact start time: 05/06/2026, 10:15 UTC Impact end time: 05/06/2026, 13:45 UTC Client actions: None Affected components To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP3XXX (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) From 🇪🇺🇫🇮 TRYEFIH3XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP3XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) From 🇪🇺🇮🇪 TRYEIE23XXX (Operational) To 🇪🇺🇮🇪 TRYEIE23XXX (Operational) To 🇪🇺🇫🇮 TRYEFIH3XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational)