TrueLayer incident

Sandbox PIS Settlement Delays

TrueLayer is currently experiencing a major incident affecting Sandbox, which began 2d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 03:46 PM UTC
Resolved
Ongoing
Duration
● 1d 12h
Detected by Pingoru
May 29, 2026, 03:46 PM UTC

Affected components

Sandbox

Update timeline

  1. monitoring May 29, 2026, 03:46 PM UTC

    Status: Monitoring We have identified an issue impacting sandbox payments. Between 2026-05-29 09:36 UTC and 13:58 UTC, sandbox merchant account payments experienced delayed settlement. These payments are queued and will settle as normal once processing completes. No action is required from clients. Impact start time: 29/05/2026, 09:36 UTC Impact end time: 29/05/2026, 13:58 UTC Client actions: None Affected components Sandbox (Degraded performance)