TrueLayer experienced a minor incident on May 29, 2026 affecting Sandbox, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 29, 2026, 03:46 PM UTC
Status: Monitoring We have identified an issue impacting sandbox payments. Between 2026-05-29 09:36 UTC and 13:58 UTC, sandbox merchant account payments experienced delayed settlement. These payments are queued and will settle as normal once processing completes. No action is required from clients. Impact start time: 29/05/2026, 09:36 UTC Impact end time: 29/05/2026, 13:58 UTC Client actions: None Affected components Sandbox (Degraded performance)
- resolved Jun 03, 2026, 03:49 PM UTC
Status: Resolved Payments processed in the Sandbox Merchant Account during the impact window experienced delayed settlement. Impact start time: 29/05/2026, 09:36 UTC Impact end time: 29/05/2026, 13:58 UTC Client actions: None Affected components Sandbox (Operational)