Resolved on May 13, 2026, affecting Signup+ and Sandbox and 1 more.
We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payment settlement. Regular processing timings have resumed. Impact start time: 13/05/2026, 07:50 UTC Impact end time: 13/05/2026, 08:02 UTC Client actions: None
Affected components
Signup+SandboxFrom 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇬🇧 TRYEGB22XXXFrom 🇬🇧 TRYEGB22
Update timeline
- resolved May 13, 2026, 05:50 AM UTC
We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payment settlement. Regular processing timings have resumed. Impact start time: 13/05/2026, 07:50 UTC Impact end time: 13/05/2026, 08:02 UTC Client actions: None
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