TrueLayer incident

Data API Degraded Performance

Resolved after 2 minutes, on May 12, 2026.

resolved May 12, 2026, 09:48 AM UTC

We experienced a service degradation with our Data API. Our clients may have received errors when refreshing data access tokens. Normal service has now been restored. Impact start time: 12/05/2026, 08:56 UTC Impact end time: 12/05/2026, 09:19 UTC Client actions: None

Started
May 12, 2026, 09:46 AM UTC
Resolved
May 12, 2026, 09:48 AM UTC
Duration
2m
Detected by Pingoru
May 12, 2026, 09:46 AM UTC

Update timeline

  1. monitoring May 12, 2026, 09:46 AM UTC

    We experienced a service degradation with our Data API. Our clients may have experienced failures when refreshing data access tokens. Normal service has now been restored. Impact start time: 12/05/2026, 08:56 UTC Impact end time: 12/05/2026, 09:19 UTC Client actions: None

  2. resolved May 12, 2026, 09:48 AM UTC

    We experienced a service degradation with our Data API. Our clients may have received errors when refreshing data access tokens. Normal service has now been restored. Impact start time: 12/05/2026, 08:56 UTC Impact end time: 12/05/2026, 09:19 UTC Client actions: None

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