TrueLayer experienced a minor incident on May 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 12, 2026, 09:46 AM UTC
Status: Monitoring We experienced a service degradation with our Data API. Our clients may have experienced failures when refreshing data access tokens. Normal service has now been restored. Impact start time: 12/05/2026, 08:56 UTC Impact end time: 12/05/2026, 09:19 UTC Client actions: None Affected components Data (UK & Europe) (Degraded performance)
- resolved May 12, 2026, 09:48 AM UTC
Status: Resolved We experienced a service degradation with our Data API. Our clients may have received errors when refreshing data access tokens. Normal service has now been restored. Impact start time: 12/05/2026, 08:56 UTC Impact end time: 12/05/2026, 09:19 UTC Client actions: None Affected components Data (UK & Europe) (Operational)