TrueLayer incident

PLN Payments Degraded Performance

Resolved after 6 hours 13 minutes, affecting From 🇪🇺🇵🇱 PPABPLPKXXX, on May 11, 2026.

resolved May 11, 2026, 07:23 AM UTC

We experienced an issue with PLN payments where clients may have seen delayed settlement for payouts. The issue has been resolved and payouts are now settling as normal. Impact start time: 11/05/2026, 00:25 UTC Impact end time: 11/05/2026, 06:58 UTC Client actions: None

Started
May 11, 2026, 01:09 AM UTC
Resolved
May 11, 2026, 07:23 AM UTC
Duration
6h 13m
Detected by Pingoru
May 11, 2026, 01:09 AM UTC

Affected components

From 🇪🇺🇵🇱 PPABPLPKXXX

Update timeline

  1. investigating May 11, 2026, 01:09 AM UTC

    We are experiencing an issue with PLN payments. Clients may see delayed settlement for payouts. We are investigating with our banking partner. Impact start time: 11/05/2026, 00:25 UTC Client actions: None

  2. resolved May 11, 2026, 07:23 AM UTC

    We experienced an issue with PLN payments where clients may have seen delayed settlement for payouts. The issue has been resolved and payouts are now settling as normal. Impact start time: 11/05/2026, 00:25 UTC Impact end time: 11/05/2026, 06:58 UTC Client actions: None

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