Resolved after 19 minutes, affecting From 🇬🇧 TRYEGB22XXX and From 🇬🇧 TRYEGB22, on May 9, 2026.
We experienced a service degradation with GBP payouts due to an issue with our banking partner. Clients may have seen delayed settlement of payouts. Normal service has resumed. Impact start time: 09/05/2026, 06:10 UTC Impact end time: 09/05/2026, 07:18 UTC Client actions: None
Affected components
Update timeline
- investigating May 09, 2026, 07:15 AM UTC
We are currently experiencing a service degradation with GBP payouts. Clients may be seeing delayed settlement of payouts. We are actively investigating with our Banking Partner. Impact start time: 09/05/2026, 06:10 UTC Client actions: None
- resolved May 09, 2026, 07:34 AM UTC
We experienced a service degradation with GBP payouts due to an issue with our banking partner. Clients may have seen delayed settlement of payouts. Normal service has resumed. Impact start time: 09/05/2026, 06:10 UTC Impact end time: 09/05/2026, 07:18 UTC Client actions: None
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