TrueLayer experienced a minor incident on May 9, 2026 affecting From 🇬🇧 TRYEGB22XXX and From 🇬🇧 TRYEGB22, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 09, 2026, 07:15 AM UTC
Status: Investigating We are currently experiencing a service degradation with GBP payouts. Clients may be seeing delayed settlement of payouts. We are actively investigating with our Banking Partner. Impact start time: 09/05/2026, 06:10 UTC Client actions: None Affected components From 🇬🇧 TRYEGB22XXX (Degraded performance) From 🇬🇧 TRYEGB22 (Degraded performance)
- resolved May 09, 2026, 07:34 AM UTC
Status: Resolved We experienced a service degradation with GBP payouts due to an issue with our banking partner. Clients may have seen delayed settlement of payouts. Normal service has resumed. Impact start time: 09/05/2026, 06:10 UTC Impact end time: 09/05/2026, 07:18 UTC Client actions: None Affected components From 🇬🇧 TRYEGB22XXX (Operational) From 🇬🇧 TRYEGB22 (Operational)