TrueLayer incident

EUR Payments Degraded Performance

Resolved after 32 minutes, affecting From 🇪🇺🇪🇪 LHVBEE22XXX and To 🇪🇺🇫🇷 TRYEFRP2AAA and 1 more, on May 5, 2026.

resolved May 05, 2026, 07:52 AM UTC

We experienced an issue with EUR payins and payouts. Clients may have seen delayed settlement of payments. The issue is resolved, and payments are being processed as normal. Impact start time: 05/05/2026, 06:57 UTC Impact end time: 05/05/2026, 07:56 UTC Client actions: None

Started
May 05, 2026, 07:20 AM UTC
Resolved
May 05, 2026, 07:52 AM UTC
Duration
32m
Detected by Pingoru
May 05, 2026, 07:20 AM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXTo 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXX

Update timeline

  1. investigating May 05, 2026, 07:20 AM UTC

    We are experiencing an issue with EUR payins and payouts. Clients may be seeing delayed settlement of payments. We are investigating this with our banking partner. Impact start time: 05/05/2026, 06:57 UTC Client actions: None

  2. resolved May 05, 2026, 07:52 AM UTC

    We experienced an issue with EUR payins and payouts. Clients may have seen delayed settlement of payments. The issue is resolved, and payments are being processed as normal. Impact start time: 05/05/2026, 06:57 UTC Impact end time: 05/05/2026, 07:56 UTC Client actions: None

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