TrueLayer experienced a minor incident on May 5, 2026 affecting From 🇪🇺🇪🇪 LHVBEE22XXX and To 🇪🇺🇫🇷 TRYEFRP2AAA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 07:20 AM UTC
Status: Investigating We are experiencing an issue with EUR payins and payouts. Clients may be seeing delayed settlement of payments. We are investigating this with our banking partner. Impact start time: 05/05/2026, 06:57 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance)
- resolved May 05, 2026, 07:52 AM UTC
Status: Resolved We experienced an issue with EUR payins and payouts. Clients may have seen delayed settlement of payments. The issue is resolved, and payments are being processed as normal. Impact start time: 05/05/2026, 06:57 UTC Impact end time: 05/05/2026, 07:56 UTC Client actions: None Affected components To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational)