TrueLayer incident

EUR Payments Degraded Performance

Minor Resolved View vendor source →
Started
May 05, 2026, 07:52 AM UTC
Resolved
May 05, 2026, 07:52 AM UTC
Duration
Detected by Pingoru
May 05, 2026, 07:52 AM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXTo 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXX

Update timeline

  1. investigating May 05, 2026, 07:20 AM UTC

    Status: Investigating We are experiencing an issue with EUR payins and payouts. Clients may be seeing delayed settlement of payments. We are investigating this with our banking partner. Impact start time: 05/05/2026, 06:57 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance)

  2. resolved May 05, 2026, 07:52 AM UTC

    Status: Resolved We experienced an issue with EUR payins and payouts. Clients may have seen delayed settlement of payments. The issue is resolved, and payments are being processed as normal. Impact start time: 05/05/2026, 06:57 UTC Impact end time: 05/05/2026, 07:56 UTC Client actions: None Affected components To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational)

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