Resolved after 1 hour 8 minutes, affecting From 🇬🇧 TRYEGB22XXX and From 🇬🇧 TRYEGB22, on September 25, 2026.
The backlog of delayed settlement webhooks has now been fully cleared and settlement notifications are back to being processed in real time. This is now resolved. Impact start time: 25/09/2026, 11:04 UTC Impact end time: 25/09/2026, 12:37 UTC Client actions: None
Affected components
Update timeline
- identified Sep 25, 2026, 11:42 AM UTC
We are experiencing a service degradation with GBP payments. Clients may be seeing delayed settlement of payouts. We are investigating this with our Banking Partner. Impact start time: 25/09/2026, 11:04 UTC Client actions: None
- monitoring Sep 25, 2026, 12:41 PM UTC
We are observing an improvement in processing, and the backlog of delayed settlement webhooks has started to clear. We are monitoring the situation closely and will provide further updates as progress continues. Impact end time: 25/09/2026, 11:04 UTC Client actions: None
- resolved Sep 25, 2026, 12:50 PM UTC
The backlog of delayed settlement webhooks has now been fully cleared and settlement notifications are back to being processed in real time. This is now resolved. Impact start time: 25/09/2026, 11:04 UTC Impact end time: 25/09/2026, 12:37 UTC Client actions: None
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