TrueLayer incident

EUR Settlement Delays

Resolved after 3 hours 53 minutes, affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and To 🇪🇺🇩🇰 SXPYDKKKXXX and 1 more, on September 22, 2026.

resolved Sep 22, 2026, 03:50 PM UTC

Settlement delays have now been resolved. All funds have now reached end-user accounts as expected. Regular processing timings have resumed. Impact start time: 22/09/2026, 10:26 UTC Impact end time: 22/09/2026, 13:50 UTC Client actions: None

Started
Sep 22, 2026, 11:56 AM UTC
Resolved
Sep 22, 2026, 03:50 PM UTC
Duration
3h 53m
Detected by Pingoru
Sep 22, 2026, 11:56 AM UTC

Affected components

From 🇪🇺🇩🇰 SXPYDKKKXXXTo 🇪🇺🇩🇰 SXPYDKKKXXXTo 🇪🇺🇩🇪 SXPYDEHHXXXFrom 🇪🇺🇩🇪 SXPYDEHHXXX

Update timeline

  1. investigating Sep 22, 2026, 11:56 AM UTC

    We’re seeing delays in settlement notifications via our banking partner in the EU. No action needed on your end. We’re monitoring closely. Impact start time: 22/09/2026, 10:26 UTC Client actions: None

  2. resolved Sep 22, 2026, 03:50 PM UTC

    Settlement delays have now been resolved. All funds have now reached end-user accounts as expected. Regular processing timings have resumed. Impact start time: 22/09/2026, 10:26 UTC Impact end time: 22/09/2026, 13:50 UTC Client actions: None

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