TrueLayer incident

PLN Payments Degraded Performance

Resolved on May 3, 2026, affecting Signup+ and Sandbox and 1 more.

resolved May 03, 2026, 02:10 AM UTC

We experienced an issue with PLN payouts where payment settlement was delayed due to an issue with our PLN banking partner. The issue has been resolved, and payouts are settling as normal. Impact start time: 03/05/2026, 03:48 UTC Impact end time: 03/05/2026, 04:10 UTC Client actions: None

Started
May 03, 2026, 02:10 AM UTC
Resolved
May 03, 2026, 02:10 AM UTC
Duration
–
Detected by Pingoru
May 03, 2026, 02:10 AM UTC

Affected components

Signup+SandboxFrom 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇬🇧 TRYEGB22XXXFrom 🇬🇧 TRYEGB22

Update timeline

  1. resolved May 03, 2026, 02:10 AM UTC

    We experienced an issue with PLN payouts where payment settlement was delayed due to an issue with our PLN banking partner. The issue has been resolved, and payouts are settling as normal. Impact start time: 03/05/2026, 03:48 UTC Impact end time: 03/05/2026, 04:10 UTC Client actions: None

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