TrueLayer experienced a minor incident on May 3, 2026 affecting Signup+ and Sandbox and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved May 03, 2026, 02:10 AM UTC
Status: Resolved We experienced an issue with PLN payouts where payment settlement was delayed due to an issue with our PLN banking partner. The issue has been resolved, and payouts are settling as normal. Impact start time: 03/05/2026, 03:48 UTC Impact end time: 03/05/2026, 04:10 UTC Client actions: None Affected components To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇬🇧 TRYEGB22XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇬🇧 TRYEGB22 (Operational) Sandbox (Operational) To 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇵🇱 PPABPLPKXXX (Operational) Verification (Operational) Signup+ (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) Console (Operational) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇬🇧 TRYEGB22 (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇬🇧 TRYEGB22XXX (Operational) Data (UK & Europe) (Operational) Recurring Payments (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To external accounts (Operational)